Privacy Policy
This Privacy Policy explains how Datatec Skill Academy (“Datatec”, “We”, “Us” or “Our”) collects, uses, stores, shares and protects Your information when You use Our Website, course-specific Landing Pages, campaign pages, enquiry forms, admission forms or other Services.
By using Our Services or voluntarily providing Your Personal Data, You acknowledge the practices described in this Privacy Policy.
Interpretation and Definitions
For the purposes of this Privacy Policy, Company means Datatec Skill Academy, with branches at Mavelikara and Punalur, Kerala, India. Website means www.datatec.in and any Datatec-controlled website, subdomain, course-specific Landing Page, campaign page, admission page, enquiry page, registration page or other online page. Landing Page means any Datatec-controlled page created for a particular course, campaign, event, admission or promotion.
Service means the Website, Landing Pages and educational, admission, training and student-support services provided by Datatec. Personal Data means information relating to an identified or identifiable individual. Usage Data means information collected automatically when using Our Website or Services. Device means any device used to access Our Services. Cookies means small files stored on Your Device that may contain information about Website usage and preferences. Service Provider means a third party that provides services or processes information on behalf of Datatec. You means the individual accessing or using Our Services or providing Personal Data to Datatec.
Collecting Your Personal Data
We may collect Personal Data when You submit an enquiry, request course information, apply for admission, complete a registration or application form, contact Us by phone, WhatsApp, email or social media, make a payment, participate in internship or placement activities, request certificates or student records, or submit a complaint or grievance.
Personal Data may include Your name, phone or WhatsApp number, email address, address, city, district, state, PIN code, country, date of birth where required, educational qualifications, course or programme preference, preferred branch or study mode, admission and registration information, academic records, marksheets, certificates, identity and eligibility documents, internship or placement information, employment information where relevant, payment and transaction information, communication history and any other information voluntarily provided by You.
The information requested may vary depending on the programme or Service.
Landing Pages and Online Forms
Datatec may operate individual Landing Pages and online forms for courses, admissions, events and advertising campaigns.
Information submitted through these pages may be used to respond to Your enquiry, provide course, fee and batch information, check basic programme eligibility, arrange counselling, contact You regarding admission, assist with applications and measure campaign performance.
Unless otherwise stated, this Privacy Policy applies to all Datatec-controlled Landing Pages and online forms.
Usage Data
When You access Our Website or Landing Pages, We may automatically collect information such as Your IP address, browser and Device type, operating system, pages visited, date and time of visit, time spent on pages, referral source, Website interactions, button clicks, form interactions, device identifiers and diagnostic or performance information.
This information may be used for analytics, security, Website performance and Service improvement.
Cookies and Tracking Technologies
We may use browser Cookies, pixels, tags, scripts, web beacons, analytics tools and advertising or conversion-tracking technologies.
These technologies may help Us operate and improve the Website, remember preferences, understand Website usage, measure traffic, analyse Landing Page performance, measure enquiries and applications, and evaluate advertising conversions and campaign performance.
You may control Cookies through Your browser settings. Some Website features may not function correctly if necessary Cookies are disabled.
Advertising and Analytics
Datatec may use third-party advertising and analytics services including Google Analytics, Google Ads, Google Tag Manager, Meta Pixel and related Google, Facebook and Instagram services.
These technologies may be used to measure page views, Landing Page visits, Apply Now clicks, call or WhatsApp interactions, form starts, form submissions, leads, applications and advertising conversions.
Third-party platforms may process information according to their own privacy policies and terms.
How We Use Your Personal Data
Datatec may use Your Personal Data to respond to enquiries, provide course and admission information, process applications and registrations, verify eligibility, provide academic and student support, manage examinations and certification-related services, provide internship and placement assistance where applicable, process and maintain payment records, provide counselling and admission assistance, send relevant programme updates, improve Our Website and Services, analyse advertising and campaign performance, prevent fraud or misuse, handle complaints and grievances, and comply with legal or regulatory requirements.
Communication and Marketing
Datatec may contact You through phone, WhatsApp, SMS, email, social media or other appropriate communication channels.
We may provide information about courses, admission openings, events, workshops and related Datatec Services.
You may request to stop receiving promotional communications. Essential communications relating to an existing admission, class, payment, examination, certificate or student Service may still be sent where necessary.
Information Received From Advertising Platforms
If You submit information through Google, Facebook, Instagram or a similar advertising platform, Datatec may receive information such as Your name, phone number, email address, qualification, course preference, branch preference and answers submitted through the lead form.
We may use this information to respond to Your enquiry, provide programme information and measure campaign effectiveness.
Sharing Your Personal Data
Datatec does not sell Your Personal Data.
We may share information with authorised Service Providers that support Our Website hosting, cloud services, communication systems, customer relationship management systems, software, analytics, advertising, payment processing and technical operations.
Where necessary for a programme, Personal Data may also be shared with universities, boards, government departments, examination authorities, certification bodies, skill-development organisations, training partners or academic partners for registration, examination, verification, certification or programme administration.
Where applicable, relevant information may be shared with employers, recruiters, companies, hospitals, internship providers or placement partners for internship and employment opportunities.
We may also disclose Personal Data where required by law, court order, government authority or regulatory authority, or where reasonably necessary to protect Our rights or prevent wrongdoing. Information may also be shared for another purpose with Your consent.
Retention of Personal Data
Datatec may retain Personal Data for as long as reasonably necessary to manage enquiries and admissions, provide educational Services, maintain student and academic records, issue or verify certificates, maintain payment and accounting records, resolve disputes or grievances, comply with legal or regulatory requirements and maintain necessary institutional records.
Certain academic, certification, payment or regulatory records may need to be retained for longer periods.
Processing and Transfer of Personal Data
Personal Data may be processed through Datatec's systems or authorised third-party Service Providers.
Some Service Providers may operate systems outside Your state or jurisdiction. Datatec will take reasonable steps appropriate to the nature of the Service to ensure Personal Data is processed securely and for legitimate purposes.
Your Privacy Rights
Subject to applicable law and legitimate retention requirements, You may request:
- Access to Personal Data You have provided
- Correction or updating of inaccurate information
- Information about how Your Personal Data is used
- Withdrawal from promotional communications
- Withdrawal of consent where applicable
- Deletion of certain Personal Data where appropriate
- Resolution of a privacy-related grievance
Certain information may continue to be retained where required for academic, certification, legal, regulatory, accounting or administrative purposes.
Privacy-related requests may be submitted to grievance@datatec.in.
Withdrawal of Consent
Where Datatec relies on Your consent for a particular use of Personal Data, You may withdraw that consent where applicable by contacting grievance@datatec.in.
Withdrawal of consent does not affect processing already carried out before the withdrawal and may not apply where Datatec is required to retain or process information for lawful, academic, regulatory or administrative purposes.
Security of Personal Data
Datatec takes reasonable administrative, organisational and technical precautions designed to protect Personal Data against unauthorised access, loss, misuse, unauthorised disclosure, alteration and destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Student Records and Documents
Datatec may maintain admission records, academic records, marksheets, certificates, attendance information, examination records, payment records, identity or eligibility documents, internship records and placement records.
Access to these records will be limited to authorised persons and relevant organisations where required for legitimate educational, administrative, verification, certification or regulatory purposes.
Release of Student Records
Before releasing student records, Datatec may require identity verification.
Students may be required to visit the institution with appropriate identification or request records through their registered email address or another verified communication method.
Additional verification may be required where necessary to prevent unauthorised disclosure.
Payment Information
Online payments may be processed through third-party banks, payment gateways, UPI providers or other financial service providers.
Datatec may receive information required to identify and confirm transactions. Sensitive banking or card information processed directly by a third-party provider may be governed by that provider's privacy and security practices.
For payment-related grievances, contact grievance@datatec.in.
Children's Privacy
Some Datatec programmes may be available to individuals under 18 years of age.
Where required by applicable law, Datatec may require the involvement or consent of a parent or lawful guardian before collecting or processing Personal Data relating to a child.
If You are a parent or guardian and believe that a child's Personal Data has been provided or processed inappropriately, please contact grievance@datatec.in.
Links to Other Websites
Our Website or Landing Pages may contain links to websites operated by universities, government organisations, boards, certification bodies, educational partners, payment providers, social media platforms or other third parties.
Datatec does not control independent third-party websites and is not responsible for their privacy practices. You should review the privacy policy of any third-party website You use.
Changes to This Privacy Policy
Datatec may update this Privacy Policy from time to time due to changes in Our Services, technology, Landing Pages, advertising platforms, data practices, operational requirements or legal and regulatory requirements.
The latest version will be published on Our Website.
Grievance and Contact Information
Datatec Skill Academy
Website: www.datatec.in
Branches: Mavelikara & Punalur
General Enquiries: info@datatec.in
Privacy, Complaints & Grievances: grievance@datatec.in
Acceptance
By accessing or using www.datatec.in, a Datatec Landing Page, campaign page, enquiry form, admission form, registration form or other Datatec-controlled Service, or by voluntarily providing Personal Data to Datatec, You acknowledge that You have read and understood this Privacy Policy.